HAVE A QUESTION?
We want you to have the best experience with us, and that means being available to answer your inquiries when you have them. Our 24/7 Support provides as quality customer service, with consideration of global time differences, we provide an array of services:
CAN ANYONE HELP ME WITH MY ORDERS?
We offer a variety of items, so sometimes it may get overwhelming whe you are selecting your orders. Consider reaching out to us as we are here to help.
What IS YOUR EXCHANGE POLICY?
Effective Wednesday Feb. 15, 2017 Any exchanges will require a payment from you prior to Two Palms shipping you your requested exchanges. Consult with your local Post Office for the cost to ship back to Two Palms WITH A TRACKING NUMBER, WE ARE NOT RESPONSIBLE FOR ANY LOST SHIPMENTS IN ROUTE TO US. We have been in business since 1982, however the requests for exchanges for a different size, a different style, a different garment all together are being abused. So we are forced to no longer pay for the additional shipping for ANY exchange.
WHAT ARE THE DETAILS FOR WORLD WIDE SHIPPING?
Arrival 7 - 21 days
- 0.0 lb – 1.0 lb $ 34.25
- 1.1 lb – 4.0 lb $ 55.60
- 4.1 lb – 20.0 lb $87.50
WHAT ARE YOUR SHIPPING RATES?
Free Shipping within the USA via U.S.P.S. Priority Mail (with Tracking). On any size retail order. Arrives in 3-5 days.